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Congratulations
to Helene Mehok of Independent Forms Services, Inc of Joliet, IL.
- our June Top Gun. She correctly answered the question - “What is the maximum number of order lines that can be entered via Web.ec on a single order?"
Answer: 206. Here is the subject for the next TopForm TopGun Challenge. Why would you run multiple Web.ec servers?
Send your answers to
Anthony Mullins.
Also remember that all correct answers are being entered into the
grand prize drawing at our Spring 2004 Users Conference. |
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Wednesday March 17, 2004
Thursday March 18, 2004
Friday, March 19, 2004
Saturday, March 20, 2004
Principals may wish to attend through the Friday morning General Session to participate in high level discussions and to get an overview of the conference content. Or they may wish to sign up for the entire conference. Also a day of classroom training has been added to the schedule for System Administrators and other Operations personnel who wish to take advantage of their time in Atlanta. Look for your pot of gold and more details on the next Annual TopForm User Conference later this year. Ready for your TopForm NetMeeting? NetMeeting is a conferencing-client developed by Microsoft that allows users to interact in real time over the Internet. It includes:
TopForm has decided to use NetMeeting as an aid in support and for some on-line training. The Remote Desktop Sharing feature provides us with the capabilities of “double vision,” that is, we can view your desktop while we assist you with a support issue. For training purposes you can view our desktop and our keystrokes as we demonstrate proper procedures. When you first run NetMeeting, you will need to set it up. This is very straight forward. As it will ask you for your connection speed, you will need to have this handy. If it asks you during the install whether or not you want to log into a directory server on startup, you should click "No.” NetMeeting is capable of connecting many PC’s together to view a single desktop for video conferencing (See Illustration 1).
Following a demonstration or training session, sharing can be invoked so that one or more desktops can be monitored (See Illustration 2). To share your desktop, you will be asked to click on Tools, Sharing, Desktop, then Share. By doing so, your Support Representative can monitor your keystrokes. You may also transfer control to them, so that we can get you out of a jam.
File transfer is made simple using NetMeeting as all the files go to C:\program files\NetMeeting\received files.
TopForm is proud to announce the birth of Taylor Jenae Francis, weighing in at 6lbs 10oz. Taylor was born Sunday, July 20 to Derrick and Katrina Francis and shows that Derrick has been involved in more than just TopForm software development. Congratulations Derrick!
Introducing ....... Ned Mesihovic! TopForm is also, pleased to announce a new arrival of a different kind. Ned Mesihovic, joined Team TopForm in June. Ned comes to us with over five years experience in Microsoft-based application development with expertise in Active Server Pages, Microsoft ActiveX Data Objects , SQL Server 2000, MS Access, JavaScript, and HTML and DHTML programming and many other applications. Ned attended the University of Sarajevo, Yugoslavia, Bosnia, Department of Mechanical Engineering. We don’t believe that it takes a Rocket Scientist to development web applications, but if it did, he’d be your man as his major there was actually Rocket Technology. He speaks fluent German and Serbo-Croatian as well as English. Ned completed his certification in Computer and Business Information Systems (with a 4.0) at Long Beach City College in California and, in his spare time, he works with the local chapter of Habitat for Humanity. Ned has been working hard on the TopForm Variable Print application and has made some terrific enhancements. He has also created a great looking new set of Web.ec pages. To view these pages, logon to the Interactive Product Demo from our website at www.topform.com. Be sure to pass on your feedback to Ned and welcome him on board. To download a new set of Web.ec pages, go to: http://www.topform.com/tf_new_web.exe and the download should begin automatically. If you have any questions regarding download, please contact Ned at ned.mesihovic@topform.com.
Two of your most important responsibilities to insure the stability and performance of your Web.ec program are 1) running the Web.ec Monitor program and 2) checking the Web.ec Status Log. The subject of this newsletter will be the Web.ec Monitor. The Web.ec Monitor program constantly checks your Web.ec server(s); and, if for any reason, one or more of your Web.ec servers are down, it performs a restart and sends an email regarding the stoppage to the person designated by the server. The sequence of events might flow something like this.
It may seem obvious, however it bears stating. The PC that runs the monitor program should never be shutdown. If it were, the Monitor program and the extremely important role that it plays would be terminated. In order to make certain that your Web.ec services to your customers are not interrupted, you need to be using the Web.ec Monitor program! If you are not certain if you have properly implemented this program, please contact TopForm support immediately. In Loving Memory – Kathy Whitfield Ray After bravely battling cancer for over a year and a half, TopForm employee Kathy Ray recently passed away. Kathy was employed by TopForm as a Graphic Artist for the past three years and many of our customers came to know Kathy through communications regarding the annual Users Conference. Surviving are a son, Gary J. Stone; her mother, Virginia Griffith Whitfield; and three siblings, Greg Whitfield, Linda Barr and Jill Mucci.
TopForm Document Imaging Offers Online Document Repository TopForm Document Imaging has an excellent and inexpensive solution for storing electronic documents online. That solution is called ImageSilo. This document explores the functionality of ImageSilo and how it can benefit your business. ImageSilo is also an excellent tool to resell to your customers via a partnership agreement with TopForm Document Imaging. Imagine being able to add additional dollars to your topline monthly revenue through reoccurring fees for online document storage. Whether for your business or for your customer’s business, contact Anthony Mullins today at 800.448.1484 to learn more. Here’s the scoop: ImageSilo offers a simple solution to a serious corporate problem: how to manage millions of documents. ImageSilo provides access to Any Document, Anywhere, Anytime. utilizing a browser-based interface that provides all of the functionality of desktop-based document management systems. ImageSilo technology makes all corporate data accessible through any web browser, from any location in the world. ImageSilo's airtight security ensures that the integrity of corporate information is never compromised. ImageSilo's three-tier application security directs access to projects, functionality within projects and access to individual documents. Without proper clearance, documents remain invisible even to ImageSilo employees. ImageSilo's web-based security management allows a corporate administrator to set up and manage users, groups, project access and document-level security. Audit logs are produced to monitor access and the activity of users. ImageSilo also monitors unsuccessful attempts to log into your repository. ImageSilo protects the transmission of data between your company and ImageSilo through the use of 128-bit SSL (Secure Socket Layers). All communications, including logins, queries and results, are passed through a secure, encrypted connection. It’s proprietary caching technology allows us to store all information on our internal network, inaccessible to anyone on the web. The instant a document is requested, our servers retrieve it alone and temporarily place it on one of our secured, web-accessible servers. Once you have accessed your document, it is immediately removed from that external server, eliminating the possibility of unauthorized contact. ImageSilo never places your entire corporate knowledge base on a web-accessible server. It can provide this security and service due to its self-contained structure. All software, servers and storage are engineered, maintained, monitored and managed by Digitech Systems. Whether your company needs to store live, mission-critical data or historical corporate documents covered by records-retention laws, ImageSilo guarantees availability in our service level agreements. Employing both highly redundant storage area network and network attached storage technology, our RAID 5 storage arrays ensure fast access to records. Magnetic storage provides instantaneous access to data and has no time-to-data delay associated with optical disc and CD-based solutions. ImageSilo stores images in an industry standard, single-page, Group IV TIFF format while storing other documents in their native formats (word processing files, spreadsheets, CAD drawings, etc.). This provides maximum readability while minimizing access time. While security is paramount, documents must be instantaneously available.
TopForm Document Imaging and Digitech are fanatical about reliability and keeping your documents accessible 24 hours a day, 365 days a year.
Through the use of redundant networks, server clusters and storage arrays, Digitech eliminates the potential of hardware failures affecting availability. Backup power sources and redundant high-speed data lines mean no interruption in service or accessibility. Elaborate backup strategies mean data is safe from loss. In addition, your data is backed up several times a day through an advanced backup strategy that ensures all data is written to multiple media devices within hours of being uploaded. A set of these high-capacity media are then moved off-site on a daily basis and placed in a remote, secure, fireproof vault for safe-keeping. SYSTEM OVERVIEW
DELIVERY AND RELIABILITY
CAPACITY AND SECURITY
FEATURE FUNCTIONALITY
For a free demo please call Anthony Mullins toll free at 800.448.1484. Ohio Tax Law Changes to Affect Businesses The following is an excerpt from the July issue of the Independent Management Report that may affect your sales tax reporting if you ship any product into the state of Ohio. “The IMR has learned that any Ohio business that stores items for customers and charges for storage of those items must start collecting sales tax for storage of those items beginning August 1, according to Bill Riesenberger, division counsel for the sales and use tax division for the Ohio Department of Taxation. Excluded in the storage provision are any items that the customer will resell "in the regular course of business." This means that storage of promotional products that a client plans to resell in a company store will not be taxable, while storage of promotional products given away free, such as those distributed at community events, would be taxable. Additionally, distributors and manufacturers (both in state and out-of-state) must start collecting sales tax on deliveries to their customers in the state of Ohio, effective August 1.2003” For more information, go to www.state.oh.us/tax and link to information on tax changes or consult your tax advisor. |
Mark your Calendars so that you don’t miss the next TopForm 2004 Annual User Conference. Our next Annual conference will be March 17 through the 20th and will be expanded to include sessions specifically for Principals. Please review the following tentative outline of meetings and activities.
